I booked a Flight from Patna to Bangalore for 4th Sept, 2020. These days Web-checkin is must so I when I started doing web checkin, I needed to select the seat. Below it mentioned that the price of seat ranges from Rs 0 to Rs 450. I couldn’t find any seat for Rs 0, I paid full money for the confirmed ticket and now MMT wants me to pay for a seat as well, why?? These are really insane business practice by MakeMyTrip.com. These established businesses adopt such unfair business tactics which is unbelievable.

Reply from Makemytrip on 3-Sep-2020

We wish to inform you that, as per the airline standard policy, a few seats are free of cost. However, once those seats are occupied, the customer needs to pay extra for the seats.

My question is, is there any regulation on what seat prices? What if I don’t pay for seat will I have to stand in aircraft? This is cheating in broad daylight. I request Civil Aviation to look into this.

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